AI agents are getting faster, smarter, and more capable… and customers are starting to trust them as much as humans. Mitel’s latest platform update shows just how quickly the contact center landscape ...

I started my career with CNET all the way back in 2005, when the (original) Motorola Razrs were all the rage. Since then, I've written about everything from consumer electronics to internet culture ...

The TMC Labs Unified Communications Innovation Awards recognize technology providers that demonstrate meaningful advancement ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

The Galaxy Z TriFold has been officially announced for a while, but plenty of questions remained: how would a three-panel folding phone actually work in real life, and beyond the technical ...

You download a new app, eager to get past the sign-in page and all the pop-ups asking you if you're super sure you don't want ...

Alphabet Inc.’s Google said it has developed a way for its latest Pixel smartphones to exchange images and other files with iPhones using Apple Inc.’s AirDrop protocol, a bold attempt to undermine the ...

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...

If your car has wired-only Android Auto or Apple CarPlay, but you hate plugging in your phone while you drive, check out these adapters for wireless connectivity. Is your phone, tablet, or laptop ...

Hidden Roku menus help you fix issues and tweak your setup fast. You can organize apps, watchlists, and remotes way better than you think. Your Roku has tons of shortcuts that make streaming quicker ...

When looking for a new smartphone, there are some brands that immediately come to mind due to their prominence. Samsung is undoubtedly one of them. The company has a wide catalog of devices at all ...

We independently review everything we recommend. We may get paid to link out to retailer sites, and when you buy through our links, we may earn a commission. Learn more› By Ellen Lee Ellen Lee is a ...