VodafoneThree brought a bit of Christmas cheer to the UK market this week with the announcement that it is in the process of ...

I recently realised that mobile network Three has been taking payments from my bank account for almost 15 years after my ...

VodafoneThree has announced it is creating 200 customer contact jobs in Belfast, with recruitment and training of staff already underway.

Telcos and government staffers have been questioned about who knew what and when, after a second Triple Zero failure was ...

The telecoms regulator, Ofcom, has today approved UK mobile companies and satellite operators to join forces and use the ...

TPG Telecom chief executive Iñaki Berroeta flags another death possibly linked to a customer's inability to call Triple Zero ...

SIM as a technology has been around for a decade now. However, global eSIM adoption was around 3% last year and will only cross 5% this year. Despite ...

Process orchestration and automation to drive efficiency, scalability, and customer-centric transformation BERLIN--(BUSINESS WIRE)--Camunda, the leader in enterprise agentic automation, today ...

AI is marketed as a transformative solution for customer service and your contact centre is expected to evolve. anywhereNow ...

Tech expert Elaine Burke was on Ireland AM recently to discuss how and why people are receiving scam calls and scam ...

In the Indian telecom market, where price wars have largely stalled, Vodafone Idea (Vi) has launched a new offering, not with ...

Ofcom is investigating telecommunications providers BT and Three following mobile network outages that failed to connect ...