The message comes from an entity like the "Student Loan Relief Center." A voice says you “now qualify” for forgiveness of ...

Even without formal customer service experience, you can show you care about people. This means demonstrating that you’re ...

The post Call Center Employee Gets Great Feedback For Sounding Natural, But Then A New Supervisor Tells Her To “Stick To The ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

The outbreak now includes at least 51 infants in 19 states. The new case definition includes “any infant with botulism who ...

"By seeding poisoned content across compromised government and university sites, popular WordPress blogs, YouTube descriptions, and Yelp reviews, they are steering AI search answers toward fraudulent ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

Eve Samples, executive director of Friends of the Everglades, is leading a fight against a new detainment center in the Big Cypress National Preserve. The group, along with the Center for Biological ...

Micron is laying claim to the largest-capacity SOCAMM2 modules on the planet with its new 192GB product, which it has begun sampling to customers. According to Micron, "unprecedented AI innovation and ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

Just last month, Cisco marked the 25th anniversary of its instantly recognizable IP phones, which have been an office staple since the 2000s. Today, the way that businesses and customers interact ...