That’s according to LCECC Director Roxanne Van Gundy during a recent appearance on KVOE’s Morning Show, where she discussed ...

Lower abandonment rates, shorter wait times and increased appointment scheduling are just three areas where artificial ...

A Central Bureau of Investigation (CBI) probe into the Igatpuri fake call-centre racket has uncovered a deeply layered and ...

Wells has stuck firmly to that script: she has 'upheld the rules'. But no one's buying it - not the public, not the media, ...

In this story, one teenage girl did a great job sounding natural at her call center job, but then a new supervisor told all ...

Businesses can now oversee and guide every customer interaction in real time, creating a new role in the customer experience center: the AI Supervisor. SUNNYVALE, Calif., Dec. 9, 2025 /PRNewswire/ -- ...

"By seeding poisoned content across compromised government and university sites, popular WordPress blogs, YouTube descriptions, and Yelp reviews, they are steering AI search answers toward fraudulent ...

Kevin Wu is the CEO of Leaping AI. Leaping AI automates call centers with voice AI agents for customer service and home services. Home services and remodeling companies depend on the telephone more ...

Send a phone call from AI agent, in an API call. Or, directly call the bot from the configured phone number! Insurance, IT support, customer service, and more. The bot can be customized in few hours ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

I was completely enthralled when I first saw Paula Vogel’s “Indecent” at SF Playhouse in 2022, and even more so last week when I had the pleasure of watching an extremely talented cast and director ...