Verizon is fighting back against concerning customer behavior. Verizon is struggling to shake a consumer trend that continues to grow legs, especially after the phone carrier issued several price ...

Verizon said "acts of vandalism" were responsible for widespread service disruptions that affected customers across the Greater Los Angeles area on Friday. Customers across the U.S., particularly ...

Verizon mobile and internet customers across the United States reported losing coverage in the early hours of Thursday morning. The outage peaked at around 1 a.m. ET though normal coverage had largely ...

Verizon’s integration of Google’s Gemini AI into its customer service chatbot has been met with heavy criticism from both customers and employees. Complaints range from poor issue handling and endless ...

SAN FRANCISCO — Verizon's service has been fully restored following a widespread outage on Saturday that left many customers' phones in "SOS mode." "Service for current customers has been fully ...

Some Verizon customers may be experiencing service issues, as over 11,000 outages have been reported on the evening of Saturday, Aug. 30. According to Downdetector, at around 7:19 p.m. ET, there were ...

Is Verizon service down Saturday, Aug. 30? At least in some areas of the Lower Hudson Valley, the answer was "yes." A Verizon store clerk at the Westchester Avenue store in White Plains confirmed that ...